They take excellent care of your animal and they saved my dogs life we have gone to them for 10 years.
First off I should start with I RARELY leave five stars. To me this means above and beyond the call of duty. I'd taken our family pet to another vet with a SEVERE eye infection. The vet recommended eye removal immediately. She was annoyed when I told her we didn't have the $1,000 we were quoted and asked her for an alternate form of treatment. I got some topical antibiotics and her annoyance. I took Kale back the following day with my Mom. I was upset and didn't know if I was being too sensitive about the vets demeanor. Same thing on day two. The vet actually told us it was useless speculating about what could happen and answering a bunch of questions the eye needed to be removed. She offered NO viable alternative.
I'm so sad to say that I have found a new vet closer to home and will never be going back to All Creatures again. It used to be wonderful before they became bomb barded with clients and files and Dr. Tom retired. I used to take all of my animals to them but won't anymore. I simply got tired of always being on hold, waiting for 2 plus hours just to be seen with an appointment, always having to schedule out weeks in advance, even in emergencies, and thier pricing has definitely gone up. The vet I see now is about the same price as All Creatures, with same day appointments, clean, friendly, open environment, and kind, friendly hands on service with assistance. All creatures used to be my go to vet, but honestly since Dr. Tom retired, that place has spiraled out of control. I can't count how many loyal clients they have lost because of terrible service. If your going to take on that many clients the least you can do is expand your place of business. Over crowding is just unhealthy.
The ONLY negative is this place is very busy so there is a wait. I don't know about anyone else but saving $700 for an extra hour or two is ALWAYS time well spent especially when it's for superior care. I can't say enough about this place.
Amazing vets, amazing staff, long wait a but it's well worth it. The prices are beyond reasonable. The only complaint is that it's kind dirty. Honestly though, with how hard these people work and as generous as they are in terms of pricing it's easy to look past that.
Very disappointed, I have been going here for the past 7 or 8 years and have had good experiences but the last two times i have had the worst service. At my last appointment I waited almost 2 hours and when I asked how much longer I would have to wait to be seen the person at the counter told me it could be a few more hours so I had to reschedule for another day after waiting 2 hours already! Then my dog hurt her leg and couldn't walk they told me she couldn't be seen for almost 2 weeks and did not give me any other option, I had to take my dog to an emergency vet which cost me a lot of money because she couldn't be seen by her regular vet.
My sister has used All Creatures for years and called them to make an appointment for Kale. They were AWESOME the ENTIRE way through. First of all and MOST IMPORTANT they were at least interested in saving Kale's eye. The vet was honest and let us know that there was a good chance the eye would need to be removed but there were OPTIONS. We tried and got VERY CLOSE to saving the eye but unfortunately they did end up having to remove it. EVERY step of the way they were helpful, compassionate, AND ALWAYS offered multiple forms of treatment. The topper was FOUR visits (one with TWO vets for a consult), meds with refills, eye surgery, an overnight stay, AND stitch removal cost us around $300 TOTAL.
All Creatures Animal Hospital is a US Veterinary Care based in Eagle Point, Oregon. All Creatures Animal Hospital is located at 14790 OR-62, Eagle Point, OR 97524, USA.
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